Managed tech is dependable
Businesses rely on having technology that is dependable every step of the way in providing services to their clients. We use a reliable enterprise resource planning (ERP) system that allows us to standardize business procedures and maintain visibility, enabling collaboration and work from anywhere. We have dashboards with metrics of quality control that we operate from, which allow us to focus on eliminating repeating IT issues and keeping your technology available.
We have a network operations center (NOC), a security operations center (SOC), and a help desk active at all times of the day. Our NOC team is charged with monitoring and maintaining server roles, directories, and databases, external services, firewalls, and computer networks. Our SOC team monitors, prevents, detects, investigates, and responds to cyber threats around the clock.
We can manage just a few or all of your IT services, and below is a list of a few services we manage:
- Email Service
- Virtual Phone System
- E-faxing
- Server Management
- Firewall monitoring
- Cloud Backup & Recovery
- Onboarding/ Off-boarding of Staff
- 24/7 Remote Support
- Automated IT Operation
- Managed Security
- Vendor & Lifecycle Management
- Software and Cloud Configuration
There is no better time than now to take action to reduce costs, improve service quality, and free your internal team from tech-related stress. The next step would be to have a conversation with us so we can understand your technology needs and put together a plan that keeps your services running smoothly.
At Triumphant, we believe that technology has a purpose and there is a need to manage IT.